"The other driver's insurance was hard to deal with. Leo's helped me understand what they needed and kept the repair moving."
Claim Support
Had an Accident?
We Help Coordinate the Claim.
Leo Auto Collision can coordinate with insurance companies in Texas. We help contact adjusters, document visible damage, organize paperwork, and repair documented damage according to the repair plan.
Need claim help?
50+ years of repair documentation experience.
Step By Step
What Happens After
You Call Leo's
A simple claim support process focused on documentation, communication, repair planning, and updates.
1
Review the Claim Path
We explain what information helps with photos, towing, adjuster review, and repair documentation.
2
Document Visible Damage
We inspect the vehicle, record visible damage, and organize estimate information for the claim.
3
Coordinate Repair Planning
If additional damage is found during repair, we document it for supplement review.
4
Share Repair Updates
We provide status updates and review the completed repair work with you at pickup.
Thorough Documentation
We Document
the Repair Needs
We inspect and document visible damage so the claim review has clear repair information.
Supplement Documentation
Hidden damage found during repair gets documented for insurer review.
Repair Planning
We document the repair needs and explain the work required before repair begins.
50+ Years of Claim Support Experience
Decades of working through repair documentation, estimates, supplements, and customer questions.
Claim Communication Support
We can help organize claim information whether you are working with your carrier or another driver's carrier.
Claim Support Details
Insurance Coordination Support
From the first call to pickup, we help keep the repair and claim details organized.
Major Carrier Experience
Experience coordinating claim information for many major carriers and customer repair plans.
Adjuster Communication
We can contact the adjuster, provide damage documentation, and explain repair needs clearly.
Paperwork Support
Estimates, repair authorizations, photo documentation, and supplement forms. We help keep it organized.
Towing Coordination
We help arrange towing from the accident scene directly to our shop. Your car comes straight to people who will take care of it.
Rental Car Coordination
When rental coverage applies, we help coordinate the information needed for your rental provider.
Repair Status Updates
We share updates as repair milestones are completed.
Supplement Documentation
When disassembly reveals hidden damage, we document it for supplemental review.
Local El Paso Shop
A real El Paso business with 50+ years of auto body expertise. Not a national chain. When you call, someone answers.
Claim Coordination
We Help Organize
Claim Information
Collision claimsComprehensive claimsAdjuster visitsPhoto documentationSupplement reviewRepair estimatesRental detailsTowing coordinationCustomer updatesPickup walkthrough+ Others
Call us and we can review the claim information with you.
Real Customers
What Customers Say
About Our Insurance Help
"The first estimate missed some damage. Leo's documented what they found and explained what would be sent for review."
"I did not know what to do after my accident. They helped with the tow, the claim details, and the repair steps."
Had an Accident?
Call Us First.
Call before approving repairs elsewhere. We can review the damage, explain the process, and help with claim documentation.